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Privacy Notice

This Privacy Notice describes how Benchline Workshops (“we”, “our”, “us”) collects, uses, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Benchline Workshops operates from 12 Copper Street, Frome, Somerset BA11 1AH, England. Phone: 441 373 492 610 Email: [email protected]

2. What data we collect

We collect only what is necessary for communication and service delivery:

  • Contact details (name, phone, email) provided through our contact form or booking form;
  • Messages or comments you send to us;
  • Limited technical data (browser type, device, approximate region) via analytics cookies if accepted.

3. Why we collect it

  • To reply to your enquiries and manage workshop bookings;
  • To keep minimal records required for accounting or legal obligations;
  • To improve our website experience in a privacy-friendly way.

4. Lawful basis

Our lawful bases for processing are: (a) performance of a contract (when you book or request a session); (b) legitimate interest (in maintaining basic communication); and (c) consent (for optional analytics cookies or newsletters, if ever offered).

5. Data storage and security

All personal data is stored on secure servers located within the United Kingdom. We use password protection, limited access, and encrypted connections (HTTPS). We do not share, sell, or rent data to third parties. Paper sign-in sheets, if used during workshops, are safely shredded within 30 days.

6. Retention

Contact details are kept for up to 12 months after your last interaction unless required longer for tax records. Emails may remain in archived backups for up to 24 months before deletion.

7. Your rights

Under UK GDPR, you have the right to:

  • Request access to your data;
  • Request correction or deletion;
  • Withdraw consent for non-essential processing;
  • Complain to the Information Commissioner’s Office (ICO).

To exercise these rights, contact us at [email protected].

8. Third-party services

We use minimal third-party tools such as Google Fonts and CDN resources that may receive your IP address when loading. Analytics, if active, runs anonymously and without cross-site tracking.

9. Updates

We may revise this Privacy Notice from time to time. The current version will always appear on this page, dated accordingly.

Contact

Benchline Workshops 12 Copper Street, Frome, Somerset BA11 1AH, England Phone: 441 373 492 610